Genie Guide
Genie is a popular Korean music streaming service utilized in music shows and year-end award ceremonies.
This guide explains how to get a Genie Account and passes, and how to use the service.
Step 1: Choose Whether to Buy or Rent a Genie Account
Option 1: Rent a Genie account
You should rent if you:
prefer short-term savings, even if it leads to higher long-term costs.
are uncertain about committing to every comeback, or just want to try it once.
don't think you'll remember to log in every 6 months, or you don't want to remember another login.
Option 2: Buy a Genie account
You should buy if you:
prefer a higher upfront cost in order to save long-term.
plan to participate in every or almost every comeback.
can log in at least once every 6 months.
Step 2: Obtain a Genie Account and Pass
Team ReOrbit will regularly host Genie Group Order projects in order to help Orbits obtain accounts and passes to stream or download on Genie during LOONA artists' promotions. We currently obtain Genie accounts and passes through @Gbaebulleo_ on Twitter.
You can join our current Genie Group Order here.
If you prefer to purchase on your own, there are many sellers on Twitter. Notable examples of Genie account sellers on Twitter include @GBaebulleo_, @chouxcremee, @HoneyBeeKshop, @_DELSHOP_, and @yoonkyesang99
Stay scam-safe!
Before buying from any Genie seller, make sure to check for good reviews and / or testimonials before purchasing. If you don't have a good feeling about a transaction, find another seller. Team ReOrbit is not responsible for scams perpetrated by Genie sellers.
Step 3: Download / Stream
How to Redeem a Genie Pass
PC/iOS
Step 1: Access Genie
Visit genie.co.kr
If you are on an iOS device, you will need to request the desktop site on Safari.
Step 2: Log In
Click "로그인/회원가입" on the top right corner of the page.
Click "Genie 로그인."
Enter the username and password.
Click "로그인."
Step 3: Access the Pass Redemption Page
On the top right corner of the page, click "상품권 등록"
Step 4: Redeem your Pass
Count how many digits your pass code contains.
If there are 16 digits, click "상품권."
If there are 12 digits, click "기프티쇼."
Type or copy/paste the code into the text box.
Click the grey "등록하기" button.
Click the blue button on the pop-up.
Android
Step 1: Access Genie
Download the Genie APK
Step 2: Log In
Tap the three lines on the bottom right corner of the screen.
Tap "로그인을 해주세요" at the top of the page.
Enter the username and password.
Tap "로그인."
Step 3: Access the Pass Redemption Page
Tap "상품권 등록" in the menu.
Step 4: Redeem your Pass
Count how many digits your pass code contains.
If there are 16 digits, tap "상품권 등록."
If there are 12 digits, click "기프티쇼 등록."
Type or copy/paste the code into the second text box.
Tap the blue "확인" button.
Tap "이용권 보관함 가기" on the bottom right corner of the pop-up.
Tap the back arrow on the top left corner of the screen.
How to Download a Song on Genie
Note: downloading is not available on iOS devices. If you do not have access to a PC or Android device, please message us on social media so that we can help!
PC
Step 1: Access Genie
Visit genie.co.kr
Step 2: Log In
Click "로그인/회원가입" on the top right corner of the page.
Click "Genie 로그인."
Enter the username and password.
Click "로그인."
Step 3: Locate the Song
Click on the search bar at the top of the screen.
Type the name of the artist and song you are looking for.
Click on the song.
Step 4: Download the Song
Click the down arrow on the right side of the target song's row.
[IMPORTANT!] Click where it says "320kbps" at the top of the screen.
Change it to 16bit/44.1KHz.
Click the blue "개별 곡 결제하기" button at the bottom of the screen.
Look for the row that says "기타" at the bottom of the screen.
Select the button to the right of "지니캐시."
Tick the two boxes below "기타."
Make sure there is a checkmark.
Click the blue "개별 곡 결제하기" button at the bottom of the screen again.
Click the blue "결제하기" button at the bottom of the screen.
Once you see a file downloading at the bottom of the window, you may close Genie.
Android
Step 1: Access Genie
Android: Download the Genie APK
Step 2: Log In
Tap the three lines on the bottom right corner of the screen.
Tap "로그인을 해주세요" at the top of the page.
Log in using the method specified by your seller.
Step 3: Locate the Song
Tap the magnifying glass at the bottom middle of the screen.
Tap on the search bar at the top of the screen.
Type the name of the artist and song you are looking for.
Step 4: Download the Song
Tap the three dots to the right of the song's row.
Tap "다운로드."
[IMPORTANT!] Select "MP3/DRM." if you bought a 5 or 10 download pass. Select "FLAC 16bit" if you bought a 1 download pass or a Genie Cash top-up.
If you get a pop-up titled "다운로드 기기관리," tap "기기 등록하기."
Tap "확인."
Select the pass depending on which pass you purchased.
Select "MP3 차감 이용권" if you bought a 5 or 10 download pass.
Select "지니 캐시" if you bought a 1 download pass or a Genie Cash top-up.
Scroll down and tap "구매 후 다운로드."
Tap "확인."
Tap "다운로드 받기 and wait for the song to download.
When it is done downloading, tap "MP3/DRM 저곡 보기."
Tap on the song's row.
[IMPORTANT!] Tap the trash can at the bottom of the screen.
How to Stream With an Unlimited Streaming Pass
PC Tutorial
Step 1: Access Genie
Open your preferred browser and visit genie.co.kr
Step 2: Log In
Click "로그인/회원가입" on the top right corner of the page.
Log in using the method specified by your seller.
Step 3: Locate the Song
Click on the search bar at the top of the screen.
Type the name of the artist you are looking for.
Click on the name of the artist.
Scroll down until you see "발매 앨범."
Click on the album the song is in.
Step 4: Create a Playlist
Press the play button on the right of the song's row to add it to your Genie Player.
If the song begins to play, pause it for now.
Repeat the step above to add other songs to the playlist equating to about 1 hour (this is usually about 20 songs).
Add other songs from the album (b-sides, pre-releases, etc).
Add songs from past releases (Version Up, Loossemble, Howl, K, etc).
Add 'special' songs (OSTs, collabs, etc).
Step 4: Play your Playlist
Click the play button on the bottom of the Genie Player.
Click the repeat button once on the bottom left corner of the player.
It is on if it is a brighter white without a '1' in the middle.
If you see a '1' in the middle, keep clicking until you are on the correct setting.
Click where it says "AAC" or "MP3" above the top left corner of the album cover.
Select "AAC 320k."
If the song does not load fast enough, try changing it to "AAC+."
Make sure your Genie Player's volume is set to at least 50%.
Allow the entire playlist to play
Do NOT pause the song.
Do NOT fast-forward or rewind the song.
Do NOT mute your Genie player.
Android / iOS Tutorial
Step 1: Access Genie
Android: Download the Genie APK
iOS: Change your App Store location to South Korea. Then, download the Genie app.
If you have Apple Music, Apple Arcade, or another Apple subscription, you won't be able to change your location. Instead, create a new Apple ID and set its location to South Korea.
Step 2: Log In
Tap the three lines on the bottom right corner of the screen.
Tap "로그인을 해주세요" at the top of the page.
Log in using the method specified by your seller.
Step 3: Change your settings
Tap the three lines at the bottom right corner of the screen.
Tap the gear at the top right corner of the screen.
[ANDROID ONLY!] Make sure the toggle called "오디오 포커스 유지" is on. It is turned on if the toggle is blue.
Tap where it says "음질/재생목록 설정."
Select both "AAC+" options.
If they are already selected, keep them the same.
At the top of the same screen, tap "재생목록 설정."
Select "목록 맨 아래."
If it is already selected, keep it the same.
Make sure the toggle called "재생목록 중복 제외" is turned off.
It is turned off if the toggle is gray.
Tap the X at the top left corner of the screen.
Tap where it says "스트리밍 파일 임시저장 설정."
Make sure the toggle called "스트리밍 캐시 설정" is turned off.
It is turned off if the toggle is gray.
If you turn it off and receive a pop-up, tap "삭제 하기."
Step 4: Locate the song
Tap the magnifying glass at the bottom middle of the screen.
Tap on the search bar at the top of the screen.
Type the name of the artist you are looking for.
Tap the name of the artist.
Scroll down until you see "인기앨범."
Tap on the album the song is in.
Step 5: Create a Playlist
Press the play button on the right of the song's row to add it to your Genie Player.
If the song begins to play, pause it for now, and tap the down arrow at the top left corner of the screen.
Repeat the step above to add other songs to the playlist equating to about 1 hour (this is usually about 20 songs).
Add other songs from the album (b-sides, pre-releases, etc).
Add songs from past releases (Version Up, Loossemble, Howl, K, etc).
Add 'special' songs (OSTs, collabs, etc).
How to Stream With a Limited Streaming Pass
PC Tutorial
Step 1: Access Genie
Open your preferred browser and visit genie.co.kr
Step 2: Log In
Click "로그인/회원가입" on the top right corner of the page.
Log in using the method specified by your seller.
Step 3: Locate the Song
Click on the search bar at the top of the screen.
Type the name of the artist you are looking for.
Click on the name of the artist.
Scroll down until you see "발매 앨범."
Click on the album the song is in.
Step 4: Stream the Song
Click the play button on the right side of the target song's row.
Click where it says "AAC" or "MP3" above the top left corner of the album cover.
Select "AAC 320k."
If the song does not load fast enough, try changing it to "AAC+."
Make sure your Genie Player's volume is set to at least 50%.
Allow the entire song to play.
Do NOT pause the song.
Do NOT fast-forward or rewind the song.
Do NOT mute your Genie player.
After the song has finished, tick the box next to the song's name on the right half of the window.
Click the X at the bottom of the screen to clear it from your queue.
Close the browser and wait 1 hour.
Repeat Steps 3 and 4 as many times as necessary.
Android / iOS Tutorial
Step 1: Access Genie
Android: Download the Genie APK
iOS: Change your App Store location to South Korea. Then, download the Genie app.
If you have Apple Music, Apple Arcade, or another Apple subscription, you won't be able to change your location. Instead, create a new Apple ID and set its location to South Korea.
Step 2: Log In
Tap the three lines on the bottom right corner of the screen.
Tap "로그인을 해주세요" at the top of the page.
Log in using the method specified by your seller.
Step 3: Change your settings
Tap the three lines at the bottom right corner of the screen.
Tap the gear at the top right corner of the screen.
[ANDROID ONLY!] Make sure the toggle called "오디오 포커스 유지" is on. It is turned on if the toggle is blue.
Tap where it says "음질/재생목록 설정."
Select both "AAC+" options.
If they are already selected, keep them the same.
At the top of the same screen, tap "재생목록 설정."
Select "목록 맨 아래."
If it is already selected, keep it the same.
Make sure the toggle called "재생목록 중복 제외" is turned off.
It is turned off if the toggle is gray.
Tap the X at the top left corner of the screen.
Tap where it says "스트리밍 파일 임시저장 설정."
Make sure the toggle called "스트리밍 캐시 설정" is turned off.
It is turned off if the toggle is gray.
If you turn it off and receive a pop-up, tap "삭제 하기."
Step 4: Locate the Song
Tap the magnifying glass at the bottom middle of the screen.
Tap on the search bar at the top of the screen.
Type the name of the artist you are looking for.
Tap the name of the artist.
Scroll down until you see "인기앨범."
Tap on the album the song is in.
Step 5: Stream the Song
Click the play button on the right side of the target song's row.
Make sure your device's volume is set to at least 50%.
Allow the entire song to play.
Do NOT pause the song.
Do NOT fast-forward or rewind the song.
Do NOT mute your Genie player.
After the song has finished, tap the three lines with a play button at the bottom right of the screen.
Tap the circle next to the album cover.
Tap the trash can at the bottom of the screen to remove it from your queue.
Close the app and wait one hour.
Repeat Steps 4 and 5 as many times as necessary.
How to Log Into an Account
How to Adjust Your Settings
How to Find and Like Artists
How to Stream on Genie (Limited Pass)
How to Stream on Genie (Unlimited Pass)
Genie Frequently Asked Questions
Why is it useful for international fans to stream on Genie? Why shouldn't we just leave this up to domestic fans?
Music Show/Award Wins
Digital streams on Korean streaming services hold the biggest weight in every music show and most end-of-year awards shows.
Music show and end-of-year awards wins are an indicator of a song and/or group's success.
Members of Loona have mentioned that they have a goal to win an award on a music show or at an end-of-year awards show, and these can only be achieved with fan support.
Winning music shows can also open artists to more opportunities with networks, such as variety show appearances, advertisement appearances, etc.
Exposure/Discoverability
Charting on Korean streaming services pushes the song to more users.
This will help more people to find and listen to the song, and potentially become a fan.
Charting on the weekly chart is also often used as an eligibility criteria for some music shows.
Strength in Numbers
Loona has historically had a significantly smaller Korean fandom compared to their international fandom, meaning domestic fans' efforts are unable to reflect Loona's true popularity.
Having international fans to help close the gap and make it more likely for their chart placement/performance to reflect their overall success and popularity.
Why isn't streaming on Spotify/Apple Music enough?
Spotify and Apple Music streams by international streamers are only counted by 1 music show.
You cannot use a VPN to make your Spotify or Apple Music streams count for South Korean charts, as it can flag your streams as fraudulent.
It is estimated that only a small portion of Koreans who use music streaming platforms use Spotify (7.6%) or Apple Music (7%).
This means that charting on these platforms has a much weaker impact on domestic discoverability.
In contrast, Genie is the 3rd most used music streaming platform (21.9%), only surpassed by Melon (54.7%) and YouTube videos (59.5%).
Note: Melon is more difficult for international fans to use and is more likely to ban accounts than Genie, which is why we provide tutorials and resources for Genie instead.
If the song charts on Korean streaming services, the artists themselves are more likely to see it.
The girls use these services themselves, and often share screenshots of the songs they listen to on these sites.
How does Genie's charting system work?
Genie has multiple charts, but here are the important ones:
Realtime (Hourly) Chart: counts how many unique listeners (accounts) have streamed/downloaded a song at least once in the previous hour.
Daily Chart: counts how many unique listeners have streamed/downloaded a song at least once in the previous day.
Weekly Chart: counts how many unique listeners have streamed/downloaded a song at least once in the previous week.
Note: The artist must chart in the Weekly Chart in order to be eligible for a win on many music shows.
Streams on Genie also count towards the Circle and Hanteo charts, which are used for music show and end-of-year awards show scores!
Therefore, it is important to have as many Orbits streaming on Genie as we can!
How many streams/downloads does the song need to chart?
On the Circle Digital Chart, it is safest to aim for over 2 million index points.
This is equivalent to ~300k streams, ~25k downloads, or any combination of the two.
It is unclear how many streams and downloads are needed to chart on Genie.
The real-time chart has not changed in a while. Is something wrong?
Every night from 1am to 7am KST, the real-time chart will freeze in order to tabulate streams and to discourage individuals from taking advantage of low-use hours to chart songs easily.
This is no cause for concern. If you have an unlimited pass, you can continue to stream during this time, as your streams will still contribute to the daily, weekly, and monthly charts.
For those with limited passes, while your streams will count towards weekly and monthly charts, you can maximize your charting contribution by only streaming during times when the chart is not frozen (7am to 1am KST).
Do I have to be located in Korea and/or have a Korean IP address?
No! You do not have to be physically located in Korea, nor do you need a Korean IP address.
You can use Korean streaming services from anywhere in the world as long as you have bought or rented an account!
The iOS App Store is telling me that the app is not available in my country/region. What do I do?
Read the official Apple tutorial here on how to change your app store location.
If you try to change your country and it says you must cancel your Apple Music subscription first, you must use a separate App Store account or cancel Apple Music.
Could I share an account with my friend?
It is possible to share an account with a friend.
However, you cannot both stream on the same account at the same time.
If you plan to share with a friend, we suggest creating "shifts" so that you do not overlap in your use of the account.
Example: Friend A streams 7pm to 10pm KST, Friend B streams 11pm to 1am KST, and so on.
Could I use more than one account to stream/download?
This is possible.
However, if you plan to do this, note that you will need to purchase or rent an entirely different account, which will add to your total cost.
Streaming on more than one account is fine, but we recommend limiting this to no more than 5 accounts to avoid your accounts/network being flagged as a bot.
Downloading a song on more than one account is fine, but in this case we recommend renting instead of buying. This will reduce your costs.