Hanteo Music Awards 2024

How to Create an Account

1. Download WhosFan from the App Store or Google Play.

   • If the app is not available in your country's app market:

     • Android: Download the APK

     • IOS: Change app store location

2. Tap the profile icon at the bottom right corner of the screen.

3. Tap "Please log in" at the top of the page.

4. Sign up using Kakao log-in.

   • If you have signed up Whosfan using Kakao before,  you may receive a pop-up asking you to switch to an ID(Email)/PW login. Press the X at the top right corner of the pop-up, as this step is optional and very buggy. You will be logged in immediately, and you will not need to follow the rest of the steps in this section.

   • If you have not signed up for Whosfan using Kakao before, or you do not have a Kakao account, you will need to sign up using the steps below. If you need a Kakao account, check out our Kakao Guide here.

5. If you are signing up for Whosfan for the first time, you will receive a pop-up asking you to link a Whosfan account. Tap "OK."

6. Tap "Sign Up."

7. Agree to the terms of service and privacy policy.

8. Ensure that the email is correct, then complete the verification process.

9. Create and confirm a password.

   • Your password must be 6~12 characters long.

   • Your password must include at least 1 English character.

   • Your password must include at least 1 number.

   • Your password must include at least 1 of the following symbols: _   !   @   &   *   /   ?

     • Note: ONLY the symbols listed above are permitted. Other symbols, such as #, +, %, $, or ~, are not permitted. If you are having trouble creating a password, make sure that ONLY the eligible symbols are included.

10. When you see "You have successfully registered," tap on "OK." You should see your profile or a log-in screen.

11. If you are brought back to the log-in screen instead of your profile, enter the email and password you just used, then tap "Log in."

    • • Alternatively, you can go back out to the SNS selection screen and sign in with Kakao again.

12. You will know you have successfully logged in if you see your profile at the top of the screen.

How to Use a Referral Code

1. Select the person icon located at the bottom right.

2. Choose "edit profile."

3. In the "Reference code" section, tap and enter our code: EJJ96590

How to Collect HMA Voting Tickets

Attendance Check:

1. 1. Click the 'HMA' heart button at the bottom.

   2. Hit "Check in for attendance."

   3. Scroll to find "Get Check-in HMA Tickets" and click it.

   4. Confirm your attendance in the pop-up alert.

      • Attendance resets daily at 9 am KST.

      • You will receive bonus voting tickets after 6 consecutive check-ins.

Missions:

1. Click the 'HMA' heart button at the bottom.

2. Click "Take part in a simple mission."

3. Different missions in Korean will appear.

4. Different missions will give a different amount of voting tickets.

   • Enable app tracking in your device settings if needed.

Watch Ads:

1. Click the 'HMA' heart button at the bottom.

2. Click "Go Watch a Video."

3. Watch an ad to earn 1 voting ticket.

   • There are no restrictions on the number of ads you can watch each day.

WhosPang Game:

1. Click the 'HMA' heart button at the bottom.

2. Click "Play Whospang Game."

3. Game will open in your mobile browser.

4. Change language to English or Spanish by selecting the "KOR" button on the top right.

5. Click "Play Game" and follow the rules:

   • When you align 3 characters in a row, they turn into a star.

   • If you align another row within 3 seconds right after completing one, you get a Star Combo.

   • Create as many stars as possible to get the highest score.

   • The time limit is 1 minute.

1. 5. After the game ends, click the 'Open Spaceship!' button to see how many 'HMA Voting Tickets' you will receive. 

      • The number of tickets ranges from 1 to 30 and is randomly assigned.

   6. Press 'Go Get Reward' to receive tickets. It will open Whosfan.

      • If redirected to the app store, open Whosfan from there, then return to the web browser and click the pop-up again for correct registration.

      • There are no restrictions on the number of times you can play each day.

How to Collect Whosfan Credits

Watch Ads:

1. Click the 'HMA' heart button at the bottom.

2. Click the "Move to the Credits & Voting Ticket Exchange" button.

3. Go to the free charging tab.

   • Station 1

     • 1 ad = 10 credits.

     • Watch 10 ads per hour (100 credits per hour).

     • 240 ads per day (2400 credits per day)

   • Station 2

     • 1 ad = 10 credits.

     • Watch 1 ad every 10 minutes (60 credits per hour).

     • 114 ads per day (1140 credits per day)

   • Station 3

     • 1 ad = 5 credits.

     • Watch 1 ad every 2 minutes. (150 credits per hour)

     • 720 ads per day (3,600 credits per day)

Missions:

1. Click the 'HMA' heart button at the bottom.

2. Click the "Move to the Credits & Voting Ticket Exchange" button.

3. Go to the free charging tab.

4. Different missions in Korean will appear.

   • Different missions will give a different amount of credits.

   • Enable app tracking in your device settings if needed.

How to Convert Whosfan Credits to HMA Voting Tickets

1. Click the 'HMA' heart button at the bottom.

2. Click the "Move to the Credits & Voting Ticket Exchange" button.

   • Exchange options

     • 3 HMA Tickets = 300 Whosfan Credits

     • 10 HMA Tickets = 900 Whosfan Credits

     • 30 HMA Tickets = 2,600 Whosfan Credits

     • 50 HMA Tickets = 4,150 Whosfan Credits

     • 100 HMA Tickets = 8,000 Whosfan Credits

Note: You cannot convert gold credits into HMA Tickets. Do NOT buy gold credits with the intention of using them to vote in this event.

How to vote for ARTMS for the Emerging Artist award

How to Create an Account

1. Download BigC from the App Store or Google Play.

   • If the app is not available in your country's app market:

     • Android: Download the APK

     • IOS: Change app store location

   • Alternatively, use the BigC website, but note that you can’t watch ads or complete missions there.

2. Tap the “My” profile icon at the bottom right.

3. Tap “Sign in required” at the top.

4. Choose your preferred sign-up method:

   • Apple

   • Email

   • Facebook

   • Google

   • Kakao

   • Line

How to Collect BigC Gems (for HMA Votes):

Attendance Check:

1. 1. Tap the vote button at the bottom.

   2. Tap the gem icon at the top right of the screen.

   3. Under “Charge BIGC GEM,” tap “Check In.”

      • You’ll earn 20 BigC Gems by checking in daily.

      • You can check in only once per day.

Missions:

1. Tap the vote button at the bottom.

2. Tap the gem icon at the top right.

3. Under “Charge BIGC GEM,” next to the  “Easy Missions (global) section, tap “Take On” to view available missions.

   • Complete missions for varying amounts of BigC Gems.

   • If needed, enable app tracking in your device settings.

Watch Ads:

1. Tap the vote button at the bottom.

2. Tap the gem icon at the top right.

3. Under “Charge BIGC GEM,” tap the  “View” button next to the “View Video Ads” section to watch an ad. 

   • Earn 3 BigC Gems per ad watched.

   • Watch up to 100 ads per day (ad count resets daily at 12 AM KST).

   • You can watch 3 ads every 10 minutes.

How to vote for ARTMS for the Emerging Artist award